FAQs

There is no minimum amount for ordering...

Unless specified otherwise, all purchases incur a freight cost, charged at a flat rate up to 12 bottles. 

We use Australia Post and reputable interstate couriers.

Freight is charged per dozen :

South Australia

$11    Adelaide metro

$19    Outer Adelaide/Rural/All other Eg: McLaren Vale, Adelaide Hills, Murray Bridge, Victor Harbor, Coonawarra

$19    Victoria

$19    New South Wales

$19    Australian Capital Territory

$22    Tasmania

$25    Queensland

$25    Western Australia

$44    Northern Territory

We only charge what the freight carriers charge, and we fully insure your order.

You can place an order by shopping online. If you have a certain wine for an occasion in mind you can email us for suggestions:

Email jeremy@dortodoor.com

          contact@dortodoor.com

(Please note, we do not ship wine overseas, although, our repast publication can be shipped internationally)

From the purchase date we ask you to allow up to 14 days for your order to be processed, picked, packaged safely, shipped and delivered. Although, weather permitting, d’Or to Door ships overnight to Adelaide, Melbourne and Sydney.  Please allow 2-3 days for other capital cities and a week to Perth.

If you need the stock to be delivered for an occasion we can fast-track urgent deliveries. 

We endeavour to ship your wine in a timely manner and use the very best packaging to ensure it has a safe journey. If you can provide us with any special instructions for the courier at the time of purchase, that will help get the order to you in time.

We offer our customers the chance to order stock before it gets to Australia, from our Domaine Direct producers. 

This is an opportunity to purchase at a great price, before it is offered to the public via our website.

We ask for payment at the time of ordering for these offers, and we let you know the expected delivery time-frame in the initial offer. 

" ...repast is the best example of self-publishing in the food and wine space in the country." -Nick Ryan, The Australian

repast is a completely ad-free self-published book providing travel tips and recommendations written by Jeremy Holmes, with layout and photos by Heidi Holmes. It is a humorous, unpretentious take on the very serious world of wine and food, appreciated by both intrepid food and wine lovers and arm chair travellers looking for an entertaining read.  

Covering many cities, including LA, Las Vegas, New York, Paris, San Sebastian, Hobart, Tokyo, and Berlin, repast is brimming with entertaining dining reports, tips on where to stay and many places off the beaten tourist path. Wine enthusiasts' thirsts will be quenched by Jeremy’s extensive tasting notes from Burgundy.

We ensure we only send wine when the weather is at a safe transportable temperature, taking into account both departure and destination points. Sometimes this means the wine will take longer than 14 days to deliver. If this is the case we will contact you.  Wine will only be sent in really hot weather if you specifically request it to be. 

We offer a full guarantee on every bottle we sell. If, for any reason, you believe the wine does not present as you would expect it to, please let us know and we will replace it. If you are opening a bottle that is a birth year wine, or an older one, consider the Audouze method (read on for more details) of opening to ensure you get the best result from your wine. 

We recommend using a Durand Bottle opener or similar and using the Audouze method:

Text taken from academies vinsanciens on Sunday 26th March 2006

The so-called Audouze method should be called: slow oxygenation method. But as some of you have tried to use it by making innovations, I would be happy that this method would be called: “do nothing method”.

I would be happy that the method would be used in its total purity.

So, the skeleton of this method is:

-         you open a wine 4 to 5 hours before drinking

-         you let it stand

-         you do not touch it anymore

-         when it is time, you pour it in the glasses

-         point.

The more you use it in its simplest way, the more you will check how efficient it is.

Contact us if you are looking for a specific wine as our range of stock is constantly changing.

contact@dortodoor.com

or

jeremy@dortodoor.com

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